How to Place a Locate Request
There are two convenient ways to reach MISS DIG 811 to place a Locate Request:
If you plan to dig within the next 14 days, choose "Normal 21 Day" ticket type. If you are in the planning stages of a project and want to know where your underground public utility lines are choose "Design" ticket type.
Note: No digging can take place on a "Design" ticket.
1. Via the web using OneCallAccess. place a request at oca.missdig811.org first time users may sign up for an account from the log-in page.
Video instructions on creating account
Video instructions for placing a single address request
Once your locate request has been submitted, you will receive a confirmation email from MISS DIG 811 (OCARS_PRO@missdig811.org).
NOTE: Your locate request is not valid until you receive an email confirmation from MISS DIG 811 with a start date and time.
2. Call Before You Dig, Call MISS DIG 811's toll-free number 8-1-1 or 800-482-7171 for locate services. We are staffed 24 hours per day, 365 days per year.
You will be required to answer some questions when you contact MISS DIG 811 to place a Locate Request, including:
- Your name and phone number.
- The contractor or person doing the work.
- The geographical location (county and city, village, or township) of the work area.
- The address where the work will be done.
- Nearest cross streets to the work site.
- The type of work being done; for example, installing a fence or building a deck.
- Information about the project area that identifies the boundaries for the utility representatives