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How to Place a Locate Request

There are two convenient ways to reach MISS DIG 811 to place a Locate Request:

  1. Via the web using OneCallAccess. place a request at first time users may sign up for an account from the log-in page.

Video instructions on creating account

  1. Call Before You Dig, Call MISS DIG 811’s toll-free number 8-1-1 or 800-482-7171  for locate services. We are staffed 24 hours per day, 365 days per year.

Video instructions for placing a single address request

Once your locate request has been submitted, you will receive a confirmation email from MISS DIG 811 (

NOTE: Your locate request is not valid until you receive an email confirmation from MISS DIG 811 with a start date and time.

You will be required to answer some questions when you contact MISS DIG 811 to place a Locate Request, including:

  • Your name and phone number.
  • The contractor or person doing the work.
  • The geographical location (county and city, village, or township) of the work area.
  • The address where the work will be done.
  • Nearest cross streets to the work site.
  • The type of work being done; for example, installing a fence or building a deck.
  • Information about the project area that identifies the boundaries for the utility representatives