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OneCallAccess Ticket Entry Platform

MISS Dig 811 is now utilizing the OneCallAccess ticket entry platform for placing dig and design notices. The new platform provides users access to ticket entry, ticket history and positive response from the user dashboard.

To place a dig or design request, click Submit Locate Request on the home page of the MISS DIG 811 website. If you haven’t created a OneCallAccess account, click Sign Up Here on the log in page.

New OneCallAccess users have basic access to the ticket entry platform and can place normal 21-day tickets and design tickets. To create an accountby clicking Submit Locate Request from the home page atMISSDIG811.ORGthen clicking Sign Up Here. 

  • Normal 21-day tickets are for jobs that 20,000 sq ft or less in urban areas. That is equivalent to a 200ft X 100ft lot. The limit in rural areas is 50,000 sq ft or less. 

  • Design tickets are for the planning phase of a project. These jobs are not marked by locators. Instead, records or drawings of facilities are emailed to you. 

 It is recommended all new users attend aOneCallAccess Tutorial Webinar.This class provides a thorough tour of the system, showing users how to place tickets, view ticket history, and check positive response. The webinar lasts approximately two hours. To sign up for a webinar, log into your SkillBuilder account. If you do not have a SkillBuilder account, you may create one from the following link. https://missdig811.skillbuilder.co/sign-in Once logged into SkillBuilder, scroll down to the OneCallAccess content located in the MISS DIG 811 Tools and Programs Section. ClickOneCallAccess Tutorial Webinarto sign up. 

 For users who want access to place tickets for larger jobs, 180-day tickets, emergency tickets, and retransmit tickets, an External Plus account is needed. There are three requirements for an External Plus account. 

  1. Create a OneCallAccess account. This can be done by clicking Submit Locate Request from the home page at MISSDIG811.ORG then clicking Sign Up Here. 

  2. Attend aOneCallAccess Tutorial Webinar. Sign up in SkillBuilder. Class lasts approximately 2 hours. 

  3. Complete theOneCallAccess External Plus Training 1-13-22module in SkillBuilder. This is done online at your own convenience and takes approximately an hour to complete. At the end of the module, complete the application. Accounts are upgraded within 48 hours on business days after all requirements are met. 

The Web Ticket Department will be available from 7am to 5pm Monday through Friday to assist and answer questions. The Web Ticket Department can be reached at webticketdept@missdig811.org or 248-370-6420.

Excavator Training

MISS DIG 811 Certification:

To become MISS DIG 811 Certified there are three choices:

  • Safe Excavation Practices Online Course
  • Safe Excavation Practices Webinar (instructor led)
    • Please Note: There are no webinars scheduled at this time. They are available upon request. To request a webinar, contact the Education Department at education@missdig811.org.
  • Safe Excavation Practices Live Seminar at your facility

Toolbox Talks:

  • Field Basics: summarized version of the Safe Excavation Practices Course
  • Other Industry Topics
  • Can be customer prepared for your company or Damage Safety Alliance (DSA) Meeting

Access any of these courses by clicking on the gear link; you will be directed to sign in or create an account. Once you are signed in, click on the orange tile with the course you wish to take listed on it. To request Safe Excavation Practices or a Toolbox Talk onsite at your company or DSA meeting, contact the Education Department at education@missdig811.org

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Live Safe Excavation Practices Seminar Schedules

Select a seminar by selecting the orange tile titled NEW Safe Excavation Practices Certification Workshop 1-28-22 located under the All heading of your Learning Plan at https://missdig811.skillbuilder.co/. Or, schedule one onsite at your company by contacting the Education Department at education@missdig811.org

 

Webinar Safe Excavation Practices Schedules

There are no webinars scheduled at this time. They are available upon request. To request a webinar, contact the Education Department at education@missdig811.org

Safe Excavation Practices Online

Safe Excavation Practices can be completed by selecting the orange tile titled NEW Safe Excavation Practices Certification Online 1-26-22 located under the All heading of your Learning Plan at https://missdig811.skillbuilder.co/.

MISS DIG 811 Safe Excavation Practices Seminar Benefits
  • It qualifies as the training portion of your company's safety management program, one of the requirements of becoming Gold Shovel Standard Certified
  • It qualifies for Continuing Education Credits (CECs) for some professions.
  • It shows a commitment to safety that will prevent injury, property damage, outages, project delays, and higher costs.
  • It provides your company and crews training and information on safety and facility damage prevention topics at NO COST!
  • It can be used as a marketing tool demonstrating your company stands above the rest when it comes to an exemplary level of safety in the field.

**Set a new standard in safety; MISS DIG 811 Safe Excavation Practices Certification attests to your continued safety training and following Public Act 174, and CGA Best Practices.**

Field Basics Online

The Field Basics course is part of the MISS DIG 811 Certification Program, and also meets the requirements for The Gold Shovel Safety Management System. Over the next 15 to 20 minutes, you will learn the details of Michigan's Public Act 174, what it means for you, and how to make sure you are following the law on every dig.

The field Basics Course will cover: How Public Act 174 affects excavators; and how MISS DIG 811 helps make it easier to comply with the law; soft excavation and hand digging methods and rules for facility owner/operators excavators.

The MISS DIG 811 Field Basics Module:

  • 20-minute video with quiz
  • Gold Shovel Standard approved
  • Informative for field workers and new employee onboarding
  • Certificate good for 1 year

 

Toolbox Talk Request Form
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Damage and Safety Alliance

Establish a DSA in your area

If you are interested in establishing a DSA meeting in your local area, please feel free to contact the Education Department at education@missdig811.org for suggestions. A member of the Education Team will participate in several of your DSA meetings throughout the year to provide educational information, updates, and helpful material. We will also promote your efforts on our website, through emails and in our newsletters.

DSA meeting updates:

To access remotely, call 248-724-5800 ID (827817)

Visual aids may be viewed during the meeting with JOIN.ME at https://www.join.me/damageprevention

 

Tri-County

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Meeting Location

Due to COVID-19 conditions DSA’s will be by Webinar until restrictions are lifted

Call in number: (248) 724-5800 code: 175258#

Meeting Times- Quarterly

9:00AM to 10:30AM

2021:

Tuesday, February 16th
Tuesday, May 18th
Tuesday, August 17th
Tuesday, November 16th

Meeting Times- Quarterly

9:00AM to 10:30AM

For email updates including meeting reminders sign up at:

Contacts

Dave Bowen MISS DIG 811
dbowen@missdig811.webex.com (248) 370-6440

Meeting Minutes

Southwestern Michigan

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Meeting Location

Due to COVID-19 conditions DSA’s will be by Webinar until restrictions are lifted

Call in number: 248-724-5800 code: 703799

Meeting Times

Meeting Times: 11:00 AM to 12:30 PM (unless otherwise stated)

2021:

Thursday, January 14th
Thursday, April 15th

For email updates including meeting reminders sign up at:

Contact

Eric Urbain MISS DIG 811
eurbain@missdig811.webex.com 248-370-6422

Meeting Minutes

Western Michigan

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Meeting Location

Due to COVID-19 conditions DSA’s will be by Webinar until restrictions are lifted

Call in number: 248-724-5800 code: 703799#

Meeting Times

11:00 AM to 12:30 PM (unless otherwise stated)

2021:

Thursday, January 21st
Thursday, April 22nd

For email updates including meeting reminders sign up at:

Contact

Eric Urbain MISS DIG 811
eurbain@missdig811.webex.com (248-370-6422)

Meeting Minutes

Northern Lower Michigan

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Meeting Location

Due to COVID-19 conditions DSA’s will be by Webinar until restrictions are lifted

Call in number: 906-553-0020 code: 385018#

Once COVID-19 restrictions are lifted DSA’s will be held at:

Cherryland Electric Cooperative

5930 US Hwy 31 Grawn, MI 49637

Meeting Times

10:00 AM to 11:30 AM (unless otherwise stated)

2020:

Wednesday, November 4th (2:00 PM – 3:30 PM)

2021:

Tuesday, February 2nd
Tuesday, May 4th
Tuesday, August 3rd
Tuesday, November 5th

For email updates including meeting reminders sign up at:

Contact

Pat Goddard MISS DIG 811
pgoddard@missdig811.webex.com 906-553-0033

Meeting Minutes

Upper Peninsula

Excavator Training - MISS DIG 811 - U

Meeting Location

Due to COVID-19 conditions DSA’s will be by Webinar until restrictions are lifted

Call in number: 906-553-0020 code: 385018#

Once COVID-19 restrictions are lifted DSA’s will be held at:

Marquette Municipal Center

1100 Wright Street  Marquette, MI 49855

Meeting Times

10:00 AM to 11:30 AM (unless otherwise stated)

2020:

Thursday, November 5th

2021:

Thursday, February 4th
Thursday, May 6th
Thursday, August 5th
Thursday, November 4th

For email updates including meeting reminders sign up at:

Contact

Pat Goddard MISS DIG 811
pgoddard@missdig811.webex.com 906-553-0033

If you would like to volunteer to lead the Upper Peninsula DPA please contact Pat Goddard.

Meeting Minutes

Continuing Education Credits

MISS DIG 811 offers online training that can provide CEC credits to a variety of professions including Drinking Water, Wastewater, Prelicensure of Residential Builder, Residential Maintenance & Alteration

Below is the list of current classes and credit values.

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Member Services Training Coming Soon!

If you have any questions or need assistance with CECs contact the Education Department at education@missdig811.org