You will be asked several questions when you call MISS DIG 811, including:
- Your name and phone number.
- The contractor or person doing the work.
- The geographical location, city, village or township and county, of the work area.
- The address where the work will be done.
- Nearest cross streets to the work location.
- The type of work being done. (For example, installing a fence or building a deck.)
- Information about the excavation area that identifies the boundaries for the utility representatives. (For example, locate underground utility lines 100 feet from the north side of the house, locate underground utility lines in the entire yard, or locate underground utility lines in the front yard.)
Your MISS DIG System Ticket
Once your project information is received by MISS DIG 811, it is given a ticket number. At the end of your conversation, the MISS DIG 811 Notification System Representative will give you that ticket number. Please keep your ticket number, in case you need to refer to it in the future.
The MISS DIG 811 member utilities (or their contractors) mark the approximate location of their underground public utility facilities with flags, paint or both using the Utility Color Code colors. MISS DIG 811 DOES NOT MARK.
PLEASE VISIT THE OVERHEAD ASSISTANCE PAGE TO VIEW STATE REGULATIONS REGARDING OVERHEAD ELECTRIC CLEARANCE. IF YOU NEED OVERHEAD ASSISTANCE, CLICK ON e-LOCATE FROM ANY PAGE ON OUR WEBSITE. IT WILL TAKE YOU TO THE e-SUITE WHERE YOU CAN PLACE AN OVERHEAD ASSISTANCE REQUEST (e-OHA) WITH YOUR ELECTRIC COMPANY.